Information about your order
  1. If you have made a purchase with different items, the delivery date may be different from one product to another (usually 3-10 days).
  2. Delivery time may vary from 5 to 25 working days, depending on your location. (Due to the COVID-19 emergency, it may take longer days).
  3. You can cancel your order within 24 hours, after which you can only ask for a refund once the product has arrived (it must not have been opened).
  4. If the product arrives: broken, missing parts or a different product. Please let us know as soon as possible by sending an email to (info@kayimi.co.uk).
  5. The products are manufactured in the Chinese industry.
  6. If you have any doubts about the operation of a particular product or have problems getting it to work, please contact us.
  7. To track your order, simply go to the 'Track your order' page on our website and enter the tracking code that has been emailed to you.

Email: info@kayimi.co.uk

WhatsApp: +39 334 832 4442

If you are still in doubt about anything, please do not hesitate to contact us!